Occasionally, clients have purchased a Home/Student laptop and want to use it for business purposes. With these machines, Microsoft assumes you require Home student options and forces you to use a Hotmail or Outlook email or create one to start using your new computer. This becomes a longer process and often creates confusion when your IT Support does not have access to the Hotmail and Outlook email accounts that the laptop is using. 

Here is how we set up a new PC without a Microsoft Account.

  • During the setup, you will be presented with this window. Select "I don't have this person's sign-in information."

  • Then you will need to select "Add a user without a Microsoft account"

  • Name the Computer User here; in most cases, use the Role Name rather than the name of the user.

  • You have to choose three security questions from the list and provide an answer for each of them. Click or tap on each field to either open a dropdown menu with the available questions or to type in an answer. When you are done, press Next.

  • To receive remote support, download anydesk.com and run the setup. Once setup is completed, you will see this screen.

Send the red numbers in Your Address to 0404 038 271 or support@clientology.com.au